Save button is missing in Pre-chat survey form
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13m ago
The Save button is missing in the Pre-chat survey form while create a new one.
path:
conversational interfaces--->settings--->General--->Pre-chat surveys(or context variables )--->view all--->New
I can fine the save button in my PDI though.
current release version is Zurich and i have admin access. We are not using Virtual Agent. i need this pre-chat survey before Live agent interaction.
Why it's not visible? how can i save the pre-chat survey?
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