Single Selection Checkbox for variables on Request Item
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03-18-2024 08:19 AM - edited 03-18-2024 08:54 AM
I've created a catalog item for one of our departments. On the form I have created a variable set to accomplish single selection with check boxes. From the service portal the checkboxes work as expected, only one can be selected at a time. If I want to select something different I have to uncheck the current selection first. But if I navigate to the request item table when the same form loads I see the field selected but the other options are not read only as they are in the service Portal. I have created UI policies but it's still not working.
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03-18-2024 08:50 AM
Hi,
Could you please paste the screenshot of your UI policy.
Thanks.
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03-18-2024 08:54 AM
Hi,
I've added the screenshot to the post.
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03-18-2024 09:01 AM
I have 3 UI Policies like the one I posted. So when one is selected the others are read only.
