Status synchronization between REQ, RITM and SCTask
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09-11-2024 05:30 AM
Hello all,
Is there a document / article detailing the OOTB status synchronization between a request, requested item and SCtasks?
For exemple, if an SCTask is closed incomplete, how would that affect the RITM and/or the REQ? What if an RITM was closed skipped, but re-opened, how would it affect the REQ or tasks? etc.
Thank you very much.
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