Status synchronization between REQ, RITM and SCTask

K-H
Tera Contributor

Hello all, 

 

Is there a document / article detailing the OOTB status synchronization between a request, requested item and SCtasks?

For exemple, if an SCTask is closed incomplete, how would that affect the RITM and/or the REQ? What if an RITM was closed skipped, but re-opened, how would it affect the REQ or tasks? etc. 

 

Thank you very much.

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