User Criteria not working!

[Sri56]

Hi Team,

I have build a user criteria to restrict my catalog items for germany users.

So, below is the screenshot of my user criteria

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When i check for logs, sometimes working and sometimes not and all users are able to view the catalog item.

even though i mapped this user criteria in not availability column.

There is nothing in available column.

Can someone please help me how to fix this?

Thanks,

Sri

[Aman Kumar S]

Keep return false as last statement in the function and remove from if condition, only keep return true there

[Sri56]

Hi Aman,

Thanks for the response,

I have changed to below code:

gs.log("Inside: All German Users");
answer = checkCondition();

function checkCondition() {
    var userGr = new GlideRecord("sys_user");
    var curuser = gs.getUserID();
    gs.log("current user for user criteria:::" + curuser);
    userGr.addQuery('sys_id', curuser);
    userGr.query();
    if (userGr.next()) {
        if (userGr.location.country == 'DE')
            return true;
    }
    return false;
}

But still No luck!

Please help!

Thanks,

Sri

[tripu]

Hi Sri,

Please find the format for the Scripted User Criteria.

/** Scripted User Criteria is not cached, and evaluated everytime, so performance is dependent on the script.
* Populate `answer` with true/false or evaluate to true/false
* The script is evaluated in the scope the user criteria is defined
* Don't use `current` in the script or populate the variable
* Don't use `gs.getUser()` or  `gs.getUserID()`, 
* instead use `user_id` which contains the user sys_id against whom the evaluation is happening.
*/

Instead of gs.getUserId(), use 'user_id' as per the instructions.

Please mark the answer correct if this answers your question.

Regards,

Tripu

[Sri56]

Hi Tripu,

Still no luck!

Thanks,

Sri

[Ankur Bawiskar]

Hi,

So if location -> country is Germany then you want to block it

How are you determining the country as Germany?

Regards
Ankur