We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Visiblity of the catalog items for all users

phr
Tera Contributor

Hi All,

 

I have a requirement where a particular catalog item needs to be visible to all users , We have also written this code in "available for" section .

phr_0-1714538711553.png

But still users with the snc_internal aren't able to see the catalog item in the portal. How to achieve this?

16 REPLIES 16

Sandeep Rajput
Tera Patron

@phr Just add the snc_internal role in the Roles list, remove the script and uncheck advanced.

 

phr_0-1714538711553.png

Hi @Sandeep Rajput 

 

Tried this as well but the results remain the same.