From ServiceNow Docs - ServiceNow® IT Operations Management solutions help your organization enhance visibility into its infrastructure and services, prevent service outages, and maximize operational agility.
The ServiceNow® Asset Management application integrates the physical, technological, contractual, and financial aspects of information technology assets.
Asset management business practices have a common set of goals.
- Control inventory that is purchased and used.
- Reduce the cost of purchasing and managing assets.
- Select the proper tools for managing assets.
- Manage the asset life cycle from planning to disposal.
- Achieve compliance with relevant standards and regulations.
- Improve IT service to end users.
- Create standards and processes for managing assets.
Most successful ITAM programs involve a variety of people and departments, including IT, finance, services, and end users.
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