Copying Attachments from a Record Producer's Attachment Variable to a Target Record in ServiceNow

[Ankur Bawiskar]

Often, there's a need to copy attachments from a record producer's attachment variable to the target record. Unfortunately, there's no direct out-of-the-box solution for this in ServiceNow.

However, you can achieve this by using the record producer script. Here's how you can do it:

// pass the attachment variable name
// pass the target table name associated with the record producer

new global.VariableUtil().copyAttachment(producer.<variableName>,'<tableName>', current.sys_id);

// repeat this line again for another variable if required

Output Comparison: Native and Portal

When running the script, here's the output you can expect in both the native and the portal:

[Scotty Williams]

Howdy!

Do you know if there's a way to do this with attachments within a MRVS?

I tried the script logic below but no dice - any other magic you know of to make this possible?

Thanks!

Scotty

new global.VariableUtil().copyAttachment(producer.[mrvs_internal_name].[mrvs_variable_name], 'sn_customerservice_case', current.sys_id);