Error in declarative action "JSONObject["value"] not found."
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‎09-30-2025 05:17 AM
I have created a declarative action "Assign to me" on sc_task table. This will visible when current logged in user is part of assignment group and if state of sc_task is open. This declarative action is working fine for some assignment group members. But for few groups when I click on it then it is giving me error message "JSONObject["value"] not found.".
Can someone please help me the reason behind this issue and help me in resolving this issue?
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‎09-30-2025 06:30 AM
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‎09-30-2025 07:05 AM
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‎09-30-2025 06:13 AM
is that a normal UI action with Workspace Form button checkbox enabled?
share screenshots of that UI action or Form Action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-30-2025 06:30 AM
It's a declarative action.
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‎09-30-2025 07:03 AM
I have created declarative action.
