Sujatha V M
Kilo Patron
Kilo Patron

In this article we will see how can we increase the default width of the list divider on the Service Operations Workspace. 

 

➡️ By default, in Service Operations Workspace the list view doesn't display the complete list headings and requires a manual adjustment using the resizable handler. 

 

SujathaVM_0-1739425381616.png

 

Now we will see how we can we bring the expanded section by default on accessing the list view of the workspace. 

 

➡️ In UI Builder, navigate to the Service Operations Workspace experience and access the "List SNC" under pages and variant.

 

Note: The scope is "Service Operations Workspace Core" and its a read only page. 

 

SujathaVM_1-1739425509360.png

 

➡️ Change the scope and select apply. However the page is still not editable. 

 

SujathaVM_0-1739425696065.png

 

➡️ Access the client state parameter on the left pane and scroll to the "listDividerPosition" parameter. 

 

Note : Default value is 260px. 

 

SujathaVM_1-1739425962935.png

 

➡️ Change the parameter value accordingly and save it. 

 

SujathaVM_2-1739426280414.png

 

Note: The divider can still be resized (increase or decrease) if required. By setting this value, it defaults to the mentioned input on accessing the list view. 

 

Result :

 

SujathaVM_3-1739426490687.png

 

Try to re-login or clear the cache incase it doesn't reflect the changes. 

 

Kindly hit "Helpful" if it was helpful for your needs!!!!

 

#ServiceNow #ServiceOperationsWorkspace #ServiceNowCommunity 

Version history
Last update:
‎02-12-2025 10:51 PM
Updated by:
Contributors