on 09-19-2022 12:35 PM
Before you get started with Agent Chat, Routing, & Sidebar, here are some resources to help you get acquainted with features and capabilities.
What is Agent Chat
What is Advanced Work Assignment
What is Sidebar
What is Connect Chat
What is Connect Support
Video overview
Agent Chat
Advanced Work Assignment
FAQs
Agent Chat FAQs
AWA FAQs
Sidebar FAQs
Connect Support Migration FAQs
