Chris Shakespea
ServiceNow Employee
ServiceNow Employee

To ease existing users into using the Next Gen experience its possible to create a system property that allows them to choice between Next Gen UI or UI16 through their preferences

  • Assumptions: Users are on San Diego +
  • Impact: upgrade Instances missing default system parameter. New Installs are ok

 

**By default System property glide.ui.polaris.on_off_user_pref_enabled is not resident within the system properties list**

  1. Login as Admin and ensure application is set to “global”
  2. Navigate to sys_properties.LIST
  3. In NAME search box type glide.ui.polaris.
  4. Click New in upper right corner
  5. Fill in the fields in screenshot below as shown making sure Application reflects “Global”

 

find_real_file.png

 *Name - glide.ui.polaris.on_off_user_pref_enabled
  Description – Enable or Disable Unified Navigation from User Preference
 Choices - <leave Blank>
 Type – Select dropdown true|false
 Value - true

Property screen should look something like :-

find_real_file.png

 

6. Click SUBMIT
7. Verify new parameter is in the list then refresh each screen
8. Logout / in. Verify option is now visible by selecting Profile in upper right; then preferences in the dropdown; then
     Display

 

find_real_file.png

Version history
Last update:
‎09-06-2022 02:13 AM
Updated by: