Do you know?
By OOTB we have a Java class processor that downloads the attachments with one click
- System definition-> Processors -> DownloadAllAttachmentsProcessor
- Just copy the path of the processor and append it to the URL
For example
You have an Incident record with multiple attachments, the URL should be
'/processor_path.do?sysparm_sys_id=incident sys_id' , Here processor_path should be be download_all_attachments as per the above mentioned processor record
Sample URL : '/download_all_attachments.do?sysparm_sys_id=incident sys_id' --> This downloads all the attachments related to the record as ZIP file.
You may get a possible query, how I can restrict downloading the single attachment as ZIP with the above URL?
Just get the count of the attachments with the script using GlideAggerateg() and based on the count set the URL dynamic
var URL = '/sys_attachment.do?sys_id=sysID' //First set the basic URL
if(count>1){
URL = '/download_all_attachments.do?sysparm_sys_id=incident sys_id ';
}
action.setRedirectURL(URL) (or) window.open(URL) (or) return URL (or) gs.setRedirectURL(URL) --> The navigation method depends where you use the URL(Client side/Server side/VA etc..)
Note: Corrections are welcome 🙂
Happy Learning!
Best regards,
Sai Kumar
