John Zhang1
Kilo Patron
Kilo Patron

Upgrading and patching your company instance requires planning, testing, and validation. you need to create upgrade plans, and test your upgrade on non-production instances before upgrading your production instance. For Washington Release, please see How to upgrade your PDI to Washington DC.

 

However for your Personal Development Instance (PDI) you can easily follow the following steps:

  1. Login in developer.servicenow.com site
  2. Click down allow near your name on top right find_real_file.png
  3. My instance information menu is displayedfind_real_file.png
  4. Click "Upgrade Instance" and then a list of instance versions are displayedJohnZhang1_0-1691242766229.png

     

     

  5. Select "Vancouver" and then click "Upgrade Instance" button
  6. Upgrade is in Progressfind_real_file.png

The upgrade will take around 2-3 hours to be completed.  You shall received the confirmation email -find_real_file.png

 

Reference 

How to upgrade your PDI to Washington DC

 

find_real_file.png

Comments
Community Alums
Not applicable

Will upgrading my PDI from San Diego to Tokyo allow me to utilize AI Search in my pdi?

ElinaG
Tera Explorer

Is there a way to upgrade from Washington to Vancouver? I am not seeing that option. 

Simon Hendery
Mega Patron
Mega Patron

Hi @ElinaG - Do you mean upgrade from Washington to Xanadu? If so, follow the same process as outlined above.

ElinaG
Tera Explorer

Hello @Simon Hendery! Thank you for your response. I need to get access to the Vancouver developer instance. Is there a way to do so?

Simon Hendery
Mega Patron
Mega Patron

Hi @ElinaG - I haven't checked this, but I'm pretty sure that currently, when you request a PDI, you have the option of choosing Vancouver, Washington DC, or Xanadu. (Someone please correct me if I'm wrong!)

 

If that's the case. You should be able to release your current instance and then request a new Vancouver version.

Version history
Last update:
‎04-16-2024 02:51 PM
Updated by:
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