Sagar Pagar
Tera Patron

Enabling Toggle button to switch Next experience UI

The San Diego new release comes with a new UI and we called it as “Next Experience UI” or 

To enable it we have a system property glide.ui.polaris.on_off_user_pref_enabled that we need to set to true in our ServiceNow Instances. If a single user wants to switch back to UI16, it is not possible. As there are no options or toggle buttons available by default similar to Switch to UI 15.

 

Switch UI 15:

find_real_file.png

For that, we have to enable another system property glide.ui.polaris.on_off_user_pref_enabled that should be enabled or set as true.

 

Note: There is a dependency to work that toggle button.The Next experience (glide.ui.polaris.experience) property should be set to true, to visible that toggle button.

 

Enable Unified Navigation:

find_real_file.png



Additional Information

Enabling the system property "glide.ui.polaris.on_off_user_pref_enabled" is not showing option to sw...

https://community.servicenow.com/community?id=community_article&sys_id=7d41b6f61bb6c15098a1ece6b04bc...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113554

 

Community questions - Force "current" user logout from UI Action 

Similar article written by @Maik SkoddowAllow users to switch between Next Experience UI and UI16

Similar article written by @Mark Roethof  - Enable/Disable Next Experience UI on user level (San Diego)

 

Regards,

Sagar Pagar

Comments
Joatan Fontoura
Tera Guru

Hi!

Does anyone knows if this property (glide.ui.polaris.on_off_user_pref_enabled) keeps working in Xanadu release? I've tried to create it and didn't work.

Thank you!

Steven Parker
Giga Sage

We are on Xanadu as well and with the "glide.ui.polaris.on_off_user_pref_enabled" property set to True we do not see "Enable Unified Navigation" in our DEV environment in Preferences.  glide.ui.polaris.experience is set to true as well.

 

EDIT:  Actually nevermind....we had "True" in the "glide.ui.polaris.on_off_user_pref_enabled" when it should have been all lowercase "true"

Version history
Last update:
‎06-08-2022 09:39 AM
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