Have you wondered if you can use GlideRecord in MID Server Script Include? Yes, you can.
Most of the articles will talk about using the REST APIs (Package calls) but we can simply use GlideRecord instead.
Snippet:
Navigate to MID Server > Script Includes. Click New, fill out the fields below, and Save.
Name: UpdateSNRecordUtil
Script:
var UpdateSNRecordUtil = Class.create();
UpdateSNRecordUtil.prototype = {
initialize: function() {},
updateRecord: function() {
var table = probe.getParameter("table"); // incident
var recSysId = probe.getParameter("sysId");
var gr = new GlideRecord(table);
if (gr.get(recSysId)) {
gr.work_notes = "Record Updated from MID Server Script";
gr.update();
}
},
type: UpdateSNRecordUtil
};
You can call the MID Server script include using JavascriptProbe from any server side script (Business Rule/UI Action/Script Include)
var jspr = new JavascriptProbe(MID_SERVER_NAME);
jspr.setName('Test');
jspr.setJavascript('var util = new UpdateSNRecordUtil(); util.updateRecord();');
jspr.addParameter("sysId", RECORD_SYS_ID); // 932da724dba31010bfb5a0f2ca96196a
jspr.addParameter("table", TABLE_NAME); // incident
jspr.create();
