How to become a Certified System Administrator (CSA)

[BillMartin]

I have created a tailored fit step by step guide on how to confidently guarantee your pass on your first take of CSA exam.

1. Go through the SN Fundaments from Now Learning– to acquire the exam voucher which will allow you to take the free exam take. This is available either on-demand or instructor-led training (ILT)
2. Review/read SN CSA Exam Specs Blue Print
3. Udemy learning site, CSA Exam preparation – The Complete ServiceNow System Administrator Course by Mark Miller, a detailed step by step explanation and demo of SN Core platform
4. Udemy Learning site, Practice Test – SN CSA Practice Test by Sudipto Mukherjee, a CSA practice test familiarizing prior to exam taking.
5. Quizlet Flash Cards, SN System Admin Prep - https://quizlet.com/55903404/servicenow-system-admin-prep-flash-cards/ containing 205 question and answers

[BillMartin]

Hi everyone,

Please mark my post as helpful and solution accepted if you find it lucrative.

A million thanks!

Bill

[BillMartin]

Hi there,

I have created the 12 Must-Know Topics To Become a Certified ServiceNow System Administrator

As I have progressed to become a Certified ServiceNow Instructor, I am sharing these skill sets, tips and tricks, best practices, and quick starts to guarantee your success in your journey to becoming an expert in ServiceNow!

It is not an easy journey, however being with the right and like-minded people, your odyssey will be lighter and faster than usual. Having an ally, to make your transition come true, leveraging the correct tools and personas.

Please do not hesitate to ask questions and reach out to me directly, I am happy to assist you further.

Looking forward on hearing from you!

[BillMartin]

Hi, ServiceNow community, we've wrapped up all forty-two videos covering the essentials of the ServiceNow platform and administration fundamentals.

The series of chapters discussed will guide you from beginner to expert. It is your library of how-to's, tips, and tricks. It will also provide continued guidance as you journey with your ServiceNow career.

You can find out more here: ServiceNow Fundamentals: Platform Administration for Beginners (CSA)

#ServiceNow #GuidedApplicationCreator #ServiceNowAdministrationFundamentals

[BillMartin]

If you're just starting your ServiceNow journey and aiming to get certified, the Certified System Administrator (CSA) exam is your first big milestone.

I know it can feel overwhelming at first—so I’ve created a free, step-by-step CSA course on YouTube to help you build confidence, gain real skills, and pass the exam.

Watch the full playlist here: 

What You'll Learn in the Course:

• How to navigate and personalize the platform UI

• Key concepts like forms, lists, and tables

• User roles, access control, and administration basics

• Flow Designer, CMDB, Reports, and more

• Real-world tips and insights to pass the CSA exam

Whether you're a beginner or already working in IT, this course will help you understand how the platform works.

Why CSA Matters:

✔️ It’s your entry point into the ServiceNow ecosystem
✔️ Sets the foundation for advanced certifications like ITSM, ITOM, and SecOps
✔️ Recognized globally by employers and recruiters
✔️ Gives you hands-on skills that you’ll actually use on the job

I created this course to help people like you break into tech, grow in your role, or simply understand the ServiceNow platform with clarity and confidence.

So if you're serious about getting certified—
Start watching the CSA playlist today and take that first step toward becoming a ServiceNow pro. 

#ServiceNow #CSA #CertifiedSystemAdministrator #ServiceNowAdmin #ServiceNowCertification #iLearnTech #TechCareers