tiagomacul
Giga Sage

 

ERROR:

"Unable to schedule clone because of error "Destination does not appear to have the HA Plugin Enabled (HA Plugin must be installed on Target Instance)"

find_real_file.png

 

Cause: 

I couldn't identify, but in my case i was cloned some days ago.

 

Solution:

ImageDescription
 

01. Navigate to https://<instance>.service-now.com/sys_web_service_list.do

and Search by "HAGetParams"

https://<instance>.service-now.com/sys_web_service_list.do?sysparm_query=name%3DHAGetParams&sysparm_first_row=1&sysparm_view=

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Navegue no endereço acima

 

find_real_file.png

02.Export the HAGetParams file from another instance that this file exists, i attach the file here but i don't know if works, please if you use, let me know.

 

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Exporte o XML do registo de alguma outra instância

find_real_file.png

03. Import this file that you export in Target Instance that is missing the file

 

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Importe para a instância alvo.

 04. Request Clone again.

IF you'll use the file here update the instance name in WSDL Field: "<wsdl>https://<instance>.service-now.com/HAGetParams.do?WSDL</wsdl>" 

 

How could i identify "Destination does not appear to have the HA Plugin enabled", and "Solutions for almost every cloning issue you can imagine"

 

 image

How to request a clone

Clone FAQ

 

 

 

 

 

Version history
Last update:
‎03-15-2021 02:51 PM
Updated by: