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on 03-15-2021 02:51 PM
ERROR:
"Unable to schedule clone because of error "Destination does not appear to have the HA Plugin Enabled (HA Plugin must be installed on Target Instance)"
Cause:
I couldn't identify, but in my case i was cloned some days ago.
Solution:
Image | Description |
01. Navigate to https://<instance>.service-now.com/sys_web_service_list.do and Search by "HAGetParams" https://<instance>.service-now.com/sys_web_service_list.do?sysparm_query=name%3DHAGetParams&sysparm_first_row=1&sysparm_view= --- PT-BR Navegue no endereço acima
| |
02.Export the HAGetParams file from another instance that this file exists, i attach the file here but i don't know if works, please if you use, let me know.
--- PT-BR Exporte o XML do registo de alguma outra instância | |
03. Import this file that you export in Target Instance that is missing the file
--- PT-BR Importe para a instância alvo. | |
04. Request Clone again. |
IF you'll use the file here update the instance name in WSDL Field: "<wsdl>https://<instance>.service-now.com/HAGetParams.do?WSDL</wsdl>"
How could i identify "Destination does not appear to have the HA Plugin enabled", and "Solutions for almost every cloning issue you can imagine"