adrian_bissdorf
ServiceNow Employee
ServiceNow Employee
We recently released our new Clone Admin Console via Innovation Lab. We would like to invite you to join our pilot program today and take advantage of the new benefits the app provides:
(Pre requisite: requires Utah Patch 2 on the instance you wish to install it)
 
adrian_bissdorf_1-1687466611179.png

 

What is the Clone Admin Console?
The Clone Admin Console provides a unified admin experience and enhanced visibility for cloning data from one instance to another, one of our most-used automations.
 
Highlights
  • a simplified clone request experience
  • a new scheduling tool to prevent timing conflicts
  • an on-demand backup option
  • ability to see all clone-related settings in one place
  • enhanced visibility via a dashboard to easily view current clone activity
 
How can you participate in our Pilot Program?
To participate, you can obtain the app for free using the KB install & quick start instructions.
Pre-requisite: Utah Patch 2
 
Next steps:
 
Additional Resources:
  • Link to the store app
  • Quick start install & use instructions KB
 
Looking forward to your feedback. Please reach out with any questions.

 

Comments
Peter Bodelier
Giga Sage

This looks great. Will definitely take a look!

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

Maybe I'm just hung up on semantics, but... this sounds a lot more like cloning an instance than cloning data.  Cloning an instance is not as simple as calling it "cloning data" as the ENTIRE instance is cloned and not just a few pieces of data. 

 

For cloning data, we have Instance Data Replication.  

Just asking for scholarly reasons... why refer to this tool as "cloning data"? 

 

Other than that one little tiny detail about wording, the tool sounds great. 

adrian_bissdorf
ServiceNow Employee
ServiceNow Employee

Hi Dale, thanks for the note - cloning also has exclusions and preservers as part of the process; therefore, the process can be described as cloning data (record data and configuration meta data) from one instance to another. The entity of the 'instance' will still be the same, (e.g. it retains its URL, login credentials, theme etc.) after the desired data is cloned over. 

Phil A
Tera Contributor

should the clone admin console  be now available in a OOTB Vancouver instance or is it still and innovations lab product? I cant find a module for it? 

Version history
Last update:
‎07-28-2023 08:14 AM
Updated by:
Contributors