chrishansen
ServiceNow Employee
ServiceNow Employee

find_real_file.png

This has perplexed me for sometime, and I could never find a solution on the web when I searched, so thought I should post this here to help any others who are caught by this as well.

When you are editing a widget, there is a SN menu that you access by clicking "Control-Click" (or "Control-Right-Click" depending on which browser you are using). You then select your choice and it launches that choice - but it never worked for me.

I finally discovered what the problem is. - When you control-click to get the menu to appear, LET GO of the "Control" key FIRST and THEN click the menu item! - If you continue to hold the "Control" key, nothing will happen when you click the menu item.

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Last update:
‎11-20-2020 03:07 PM
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