If you miss any content, please leave it as a comment and I will add it to this article.
| Table of Contents |
My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What are releases in ServiceNow?
Versions of ServiceNow stretch back over two decades, when the company (which had recently changed its name from Glidesoft) rolled out a version labeled ‘Summer 2007’. What followed was a periodic release schedule, which saw the release of up to three different versions of ServiceNow each year. At this point, between 2007 and 2011, ServiceNow releases had not yet adopted a city-based naming scheme and were instead named after the seasons (later months) in which they were released. After October 2011, the naming convention of ServiceNow versions changed to follow a different pattern. The new approach sees each edition receive its designation based on a city and following alphabetical order. The first world city to be honored was Aspen in 2012 with Berlin following
ServiceNow Unveils the Now Platform Tokyo Release to Help Organizations Drive Business Transformation Amid Complex Macro Environment.
We created this upgrade kit to make it easy for you to learn about the exciting new features in the Rome release. Here’s what’s included:
- A ready-to-use presentation that will give you and your team an overview of the latest innovations
- A playlist of links and demos to help you get up to speed fast
- A complete list of resources to ensure a seamless upgrade experience
Overview & Sumary
Check out these new blogs from subject matter experts to learn more. Be sure to bookmark this post, so when new blogs and events are added, you will be notified.
Entry point to the official release notes documentation
Cumulative release notes summary on features that were removed from Quebec features and products
That page lists new plugins in the Tokyo release and existing plugins that were deprecated, planned for deprecation, renamed, or changed in some way
Entry page topic-related questions, articles & blog posts within the Community Portal
Articles & Blog Posts
2022-07-30, by Pradeep Sharma
Tokyo Features for Store Developers
When Tokyo release is around the corner, it’s that time of year again for us to learn about the new features, enhancements, and APIs that may be applicable to someone developing an application to list on the store or OEM.
2022-08-08, by Earl Duque
Tokyo introduces ECMA Script 2021 (ES12/ECMA6+)
The biggest request from developers is finally here! That’s right, support for newer versions of ECMAScript has arrived with ServiceNow’s Tokyo Release.
2022-08-08, by Ashley Snyder
What's new in Tokyo for Next Experience
The biggest request from developers is finally here! That’s right, support for newer versions of ECMAScript has arrived with ServiceNow’s Tokyo Release.
2022-08-25, by Earl Duque
Formula Builder provides a more Excel-like experience in creating calculated fields in Glide tables, without JavaScript.
2022-08-25, by Lauren McManamon
The San Diego release of ServiceNow heralded in the “single pane of glass” for developer admins - App Engine Management Center. With an entire release now under its belt, “AEMC” has seen some major improvements made for Tokyo, and we want to highlight them for you here today!
2022-10-13, by Earl Duque
Tokyo is here and today we want to highlight some of the new mobile features in Tokyo
Podcasts & Videos
2022-08-06, by Ashutosh Munot
Tokyo Talk's Episode One : Flow Designer
In this episode, we are going to showcase new features of the Tokyo Release for Flow Designers. Please note that this features may change during GA and we are not ServiceNow Employes. This is just based on our learning and refereing to docs from ServiceNow.
2022-08-06, by ServiceNow Community
TechNow Ep94 | Take a look at the Tokyo release platform features
Would you like to get more out of your ServiceNow platform? Would you like to discover striking new features that will make building on the platform easier than ever? If so, we invite you to watch our August Webinar, TechNow: Take a look at the Tokyo Release Now Platform features. During this one-hour session, you'll get a close-up view of some new features & explore updates to many of your current favorites!
2022-08-10, by ServiceNow Community
Simulate the cost of moving your on-premise resources to the cloud environment before performing the migration.
2022-08-10, by Chuck Tomasi
Favorite Tokyo features with Lauren McManamon and Earl Duque
The Tokyo release is here and it's time to find out what our developer advocates think are their favorite features – this time on Break Point.
2022-08-10, by ServiceNow Community
Platform Analytics - What's New in Tokyo
In this Platform Analytics Academy session we discussed and demoed Platform Analytics' new Features. We talked about the new Platform Analytics Workspace, Visualization Designer, and new features to the Next Experience Dashboard. If you are looking to see What is new in the Tokyo release for Platform Analytics, then you will want to check this session out.
2022-08-12, by ServiceNow in-platform Process Mining
Process Optimization - What's New in the Tokyo Release
In this session we focus on the enhancements made in the Tokyo release. Highlights include - Multi-dimensional models, Expanded Workflow coverage to include Employee and Creator Workflows, Integrations with Workforce Optimization and Automation Center, and more.
2022-08-16, by ServiceNow Dev Program
New in Tokyo - Data Filtration
Data Filtration adds a new level of configurability to traditional access control lists (ACLs.) Watch and learn as our guest Scott Kaufmann guides us through what data filtration is and how it works with ACLs.
2022-08-18, by cask
Inside the Barrel - ServiceNow Tokyo Release ES12 Exploration
Welcome to the Inside the Barrel Podcast! Follow along as Dorian and Jon as we play around with ES12 on ServiceNow's platform.
2022-08-19, by ServiceNow Dev Program
New in Tokyo - Formular Builder
Live dive into the new formula builder.
2022-08-20, by ServiceNow Mavericks
ServiceNow Mavericks - Tokyo Features Sunikipiku
An hour full of fun and learning was hosted by Ashutosh Munot and Dhruv Gupta. One and only Chuck Tomasi covered some of the best features of Tokyo Release. A fun quiz and a lot of laughter.
2022-08-23, by ServiceNow Community
New for the Now Platform in the Tokyo Release
In this session you will learn all about the Tokyo Release. What's new for the Now Platform and which topics to explore as you're preparing to upgrade.
2022-08-25, by ServicePortal.io
Top 5 New Features in the ServiceNow Tokyo Release!
The Tokyo release of ServiceNow is available for developer instances and comes with many new features and updates. In this video, I will walk you through my favorite new platform features and give you a closer look at the Tokyo release.
2022-08-25, by cask
Inside the Barrel - ServiceNow Data Filtration
Welcome to the Inside the Barrel Podcast! Follow along as Dorian and Jon as we play around with Data Filtration on ServiceNow's platform.
2022-08-25, by Chuck Tomasi
ECMAScript 2021 with Paul Jensen
One of the biggest announcements for developers in our Tokyo release is the update to our ECMAScript engine. Today's guest gives some inside information behind this update.
2022-08-29, by ServiceNow Community
Employee Center Academy: New enhancements from the Rome, San Diego & Tokyo release
Join this session to learn about the new capabilities and enhancements we have delivered for Employee Center since its launch in Sep 2021. We will also showcase how to configure these capabilities and answer any questions.
2022-08-29, by ServiceNow Dev Program
Upgrade plans are a new feature in the Tokyo release that allow you to reduce the time it takes to upgrade your instance family to a new release. Join our product managers Padmaja Vattikuti and Chiarng Lin to discover how upgrade plans can help.
2022-09-04, by Robert Fedoruk
This is the playlist for you if you've never played with ServiceNow Flow Designer but want to see some practical examples built out.
- Admin Center - the one stop for an admin?
- Zip and unzip attachments
- Multi Language Translations for Notifications
- Better Project Management interfaces
2022-09-07, by Chuck Tomasi
What's New In AES for Tokyo with Matthew Ripley
Tokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release.
2022-09-08, by ServiceNow Community
What's New for ServiceNow Conversational Interfaces in Tokyo
Learn about the latest features for Conversational Interfaces in the ServiceNow Tokyo release. We cover Virtual Agent, Agent Chat, and Advanced Work Assignment. We also show off demos for new features like Sidebar, a new collaborative chat tool, and Interactive Voice Response (IVR).
2022-09-09, by ServiceNow Community
New for App Engine in the Tokyo Release
In this session you will learn all about the Tokyo Release. What's new for App Engine and which topics to explore as you're preparing to upgrade.
2022-09-09, by ServiceNow Community
Tokyo marks the fourth release for ServiceNow's App Engine Studio (AES). What could we possibly add next? In this livestream, we will be diving into all the Tokyo release improvements and demoing them live for you to see!
2022-09-20, by ServiceNow Community
2022-08-10, by Chuck Tomasi
App Engine Management Center with Brooks Hawkins
As more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that.
2022-09-22, by ServiceNow Community
ServiceNow Tokyo release: Introducing Sidebar
Sidebar is a real-time messaging application that connects coworkers so that they can quickly and privately collaborate, exchange information, and transfer knowledge. With Sidebar, service delivery teams can increase their productivity and efficiency, resolve issues faster, and reduce customer escalations. In this video, Samyuktha Reddy shows off a demo of this new Tokyo release feature.
2022-09-23, by ServiceNow Community
Whats New in the Tokyo CMDB, CSDM and Service Graph Connectors
In this session, we present an overview of what's new in the CMDB for the Tokyo release and Service Graph Connectors. Some of the items discussed are released in the store and may be available in the November store release.
2022-09-23, by ServiceNow Community
What's New In Document Intelligence in Tokyo
In this AI Academy session, discover the latest enhancements in Document Intelligence in the Tokyo release. Our AI experts, Loic Sanchez and Joe Wilmoth, show how to take automation to the next level with auto-pilot document processing and easier data validation with real-time recommendation support with table extraction.
2022-10-08, by Ishaan Shoor
Walkthrough Tokyo Release with Chuck Tomasi
A lunch and learn session where we had the luxury of having a special guest Chuck Tomasi walk through the platform features/updates with the Tokyo release of ServiceNow and a fun trivia quiz at the end. Congratulations to the winners and thanks to everyone for attending.
2022-10-14, by ServiceNow Community
Tokyo Enhancements for ServiceNow Admins
In this Platform Academy session you will learn more about our Tokyo enhancements for ServiceNow Admins. Adam Stout takes us through Upgrade Plans and Admin Center with Adoption Blueprints. Additionally, we speak about how Low Code, Upgrade Center, ATF, and Instance Scan will help you upgrade faster and more reliably.
2022-10-14, Secretary of Simplification
Bulk update and delete records
Do you have a lot of records you would like to quickly update or delete? From the Tokyo release, you can do it quickly without needing to script. This video shows you how.
2022-10-19, by ServiceNow Community
ServiceNow Mobile Platform - Tokyo Overview
David Ha, Senior Product Manager, walks through a recap of the exciting additions just made in the Tokyo release of ServiceNow's mobile apps and platform.
2022-10-20, by Chuck Tomasi
Next Experience in Tokyo with Amanda Joslin
In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about.
2022-10-23, by ServiceNow Community
Get started with Virtual Agent in the Tokyo release
In this Academy, Victor will walk you through how to setup Virtual Agent in the Tokyo release, including plugin activation, using the Conversational Interfaces Home Page, Virtual Agent Designer, and more.
2022-09-26, by ServiceNow Community
Technology Workflow - Tokyo Release
List of short videos about various innovations in the Tokyo release.
2022-10-11, by ServiceNow Dev Program
Use the Automation Center application to govern your end-to-end multi-vendor automation life cycles from one place. By using real-time dashboards, you can manage and measure the health of the automation and prevent automation failures across multiple vendors.
2022-10-18, by GlideFast Consulting
Check out the latest CSM features available in the Tokyo release! ServiceNow Master Architect Shilpa Jana will walk you through the key highlights of Customer Service Management in the ServiceNow Tokyo release
2022-10-19, by GlideFast Consulting
Check out the latest HRSD features available in the Tokyo release! ServiceNow Architect Mohammed Unwala will walk you through the key highlights of HR Service Delivery in the ServiceNow Tokyo release.
2022-10-20, by GlideFast Consulting
Check out the latest ITOM features available in the Tokyo release! ServiceNow Master Architect Shilpa Jana will walk you through the key highlights of IT Operations Management in the ServiceNow Tokyo release.
2022-10-20, by GlideFast Consulting
Check out the latest CMDB features available in the Tokyo release! ServiceNow Master Architect Shilpa Jana will walk you through the key highlights of the Configuration Management Database.
2022-10-23, by Justin Meadows
Playlist with many small videos about different features from the Tokyo release.
2022-10-25, by ServiceNow Dev Program
Notification Translations in Tokyo
Join us as Developer Advocate, Lauren McManamon demonstrates the improvements to doing translated notifications in the Tokyo release.
2022-10-31 by ServiceNow Community
What’s new in the Tokyo Release for Customer Service Management
Join ServiceNow experts for this live webinar to learn about the latest innovations, see short demos, and get your questions answered.
2022-11-02, by Chuck Tomasi
New Tokyo Mobile Features with Adam Golab
The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features
2022-11-03, by chad corriveau
Make the most of the Now Platform by making it easy for admins to discover, install, and configure ServiceNow products and applications.
2022-11-03, by chad corriveau
Service Operations Workspace in Tokyo
Predict, prevent, and resolve incidents proactively from a single workspace with clear visibility into context and impact, before services impact users.
2022-11-03, by chad corriveau
DevOps Change Velocity in Tokyo
Keep developers happy and boost productivity. Connect dev tools to change management for automatic ticketing and approval. Maintain reliability and compliance.
2022-11-03, by chad corriveau
IT Service Management: Automate and optimize technology service operations.
2022-11-04, by ServiceNow Dev Program
Guided Setup creation in Tokyo
Join us as we explore how to create a guided experience for admins to install and configure your apps.
2022-11-04, by ServiceNow Dev Program
Guided Setup creation in Tokyo
Join us as we explore how to create a guided experience for admins to install and configure your apps.
2022-11-16, by Chuck Tomasi
Tokyo Integration Hub Features with Anders Henriksson
As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub.
Troubleshooting
