Your organization, like every other, must grow to survive, and is dependent upon its IT infrastructure to do that. Your organization, like every other, is also dependent upon some custom-built applications, since none can survive or grow by relying solely on unmodified off-the-shelf solutions. And custom applications require IT guidance and resources to be built, deployed and maintained. But your organization must also curb or eliminate growth in ITrelated costs and operational challenges.
Read on.....
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-service-auto-platform-busapps.pdf
