tiagomacul
Giga Sage

The process flow formatter.

 

 

ImageDescription
find_real_file.png01. Navigate to System UI > Process Flow.
find_real_file.png

02. Search for Table

 

rm_release.

find_real_file.png03.Click New
 

04. Add two or more entries.

    1. Click New.
    2. Add a Name.
    3. Add a Label.
    4. Click Submit.
  
  
  
  

This configuration above it is the only thing that the ServiceNow developer/administrator do in ServiceNow, there are not design configuration therefore this point of solution use to be by ServiceNow in this specific case there are a workarround solution documented in kownledge base KB0596140 taht will be need to evaluted in your own instance.

 

find_real_file.png

pm_project sample without scroll

find_real_file.png

pm_project with scroll

find_real_file.png

dmn_demand sample with scroll

find_real_file.png

rm_sprint sample

find_real_file.png

 

flow formatter tables

  • change_request
  • cmdb_ci_business_process
  • dmn_demand
  • em_alert_management_rule
  • idea
  • pm_portfolio_project
  • pm_project
  • problem
  • problem_task
  • resource_plan
  • rm_defect
  • rm_doc
  • rm_enhancement
  • rm_epic
  • rm_feature
  • rm_release
  • rm_release_phase
  • rm_release_scrum
  • rm_release_sdlc
  • rm_sprint
  • rm_story
  • rm_task
  • rm_test
  • samp_sw_reclamation_candidate
  • sa_dw_business_service
  • sm_order
  • sm_task
  • sn_audit_activity
  • sn_audit_advanced_engagement_project
  • sn_audit_advanced_milestone
  • sn_audit_advanced_observation
  • sn_audit_advanced_plan
  • sn_audit_control_test
  • sn_audit_engagement
  • sn_audit_interview
  • sn_audit_walkthrough
  • sn_compliance_control
  • sn_compliance_policy
  • sn_compliance_policy_acknowledgement
  • sn_compliance_policy_exception
  • sn_customerservice_case
  • sn_grc_advanced_evidence_request
  • sn_grc_advanced_evidence_response
  • sn_grc_advanced_issue_triage
  • sn_grc_issue
  • sn_grc_reg_change_import_document_task
  • sn_grc_reg_change_regulatory_action_task
  • sn_grc_reg_change_regulatory_change_task
  • sn_grc_reg_change_regulatory_feed
  • sn_grc_task
  • sn_irm_cont_auth_acceptance_task
  • sn_irm_cont_auth_milestone_task
  • sn_irm_cont_auth_pack
  • sn_oper_res_service_impact_analysis
  • sn_publications_publication
  • sn_risk_acceptance_task
  • sn_risk_advanced_assessment_scheduler
  • sn_risk_advanced_event
  • sn_risk_advanced_mitigation_task
  • sn_risk_advanced_risk_assessment_instance
  • sn_risk_advanced_risk_identification
  • sn_risk_avoidance_task
  • sn_risk_mitigation_task
  • sn_risk_risk
  • sn_risk_transfer_task
  • wm_order
  • wm_task

 

 

Workaround (KB0596140)

As a cosmetic issue, the scroll bar appearance is not necessarily affecting the instance functionality. There will be no code fix for this issue, but the applicable solution is to import and activate the attached UI Script.

<?xml version="1.0" encoding="UTF-8"?>
<unload unload_date="2016-10-19 14:16:29">
<sys_ui_script action="INSERT_OR_UPDATE">
<active>true</active>
<description>Fix for ServiceNow bug in Geneva and Helsinki. Check on update and disable when fixed.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0596140</description>
<global>true</global>
<name>(FPUK) Process Flow Width Fix</name>
<script><![CDATA[window.addEventListener("load", function() {
  try {
    var processFlowElement = document.getElementsByClassName("process-breadcrumb-border");
    if (typeof processFlowElement != "undefined") {
      processFlowElement[0].style.width = "98%";
    }
  } catch (err) {
    jslog("(FPUK) Process Flow Width Fix: " + err);
  }
});]]></script>
<script_name/>
<sys_class_name>sys_ui_script</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2016-10-19 11:36:53</sys_created_on>
<sys_customer_update>true</sys_customer_update>
<sys_id>ca1539bd4f22220043c80ab18110c7c0</sys_id>
<sys_mod_count>9</sys_mod_count>
<sys_name>(FPUK) Process Flow Width Fix</sys_name>
<sys_package display_value="Global">global</sys_package>
<sys_policy/>
<sys_replace_on_upgrade>false</sys_replace_on_upgrade>
<sys_scope display_value="Global">global</sys_scope>
<sys_update_name>sys_ui_script_ca1539bd4f22220043c80ab18110c7c0</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2016-10-19 14:04:47</sys_updated_on>
<use_scoped_format>false</use_scoped_format>
</sys_ui_script>
</unload>

 

How to apply?

ImageDescription
find_real_file.png01. Navigate to some list, for example sys_ui_script, use the right click on the column name
find_real_file.png02. Choose the file
find_real_file.png03. Click Upload
find_real_file.png04. Check the script
find_real_file.png05.Open it
 06. Check your flow

BEFORE Script

find_real_file.png

AFTER Script

find_real_file.png

 

image

summary

The process flow formatter may display a scroll bar

Version history
Last update:
‎08-22-2022 05:38 AM
Updated by: