Unlocking Developer Superpowers: Now Assist for Code – Platform Academy Deep Dive

[Jon G Lind]

Unlocking Developer Superpowers with Now Assist for Code: Platform Academy Recap

ServiceNow’s Platform Academy hosted a dynamic session featuring Jon Lind and Sharon Barnes, diving deep into the capabilities of Now Assist for Code. This AI-powered tool is transforming how developers and admins write, edit, and understand code on the ServiceNow platform.

Getting Started: Enabling Now Assist for Code 

The session kicked off with practical guidance on activating Now Assist for Code. Jon Lind walked through common setup hurdles—like missing roles or skills—and showed how to configure the admin console for full access to code analysis features.

Hands-On Demos: From Boilerplate to Complex Logic

Live demos showcased Now Assist’s strengths:

• Code Generation: Quickly create functions (e.g., finding users who logged in last week) with AI-powered suggestions.
• Editing & Refactoring: Select code blocks and prompt Now Assist to add logging, optimize performance, or refactor for modern syntax.
• Troubleshooting: Tackle complex scenarios like date calculations, using iterative prompts and AI explanations to debug and refine logic.

Unit Testing & Code Explanation

Jon demonstrated how to leverage Now Assist for automated unit testing and code explanation—making it easier to validate outputs and understand both new and legacy scripts.

Managing Models & Monitoring Usage

The session covered how to switch between different AI models (Azure, Now LLM, Claude) for specific coding tasks, and how to monitor usage and costs via the subscription management dashboard.

Q&A: Real-World Insights

Audience questions ranged from licensing and cost efficiency to best practices for refactoring old scripts and tracking individual usage. The presenters emphasized the value of combining AI assistance with developer expertise, and pointed to additional resources like the AI Academy and Analytics Academy.

Key Takeaways

• Now Assist for Code accelerates development, reduces manual effort, and helps modernize legacy code.
• Success depends on understanding both the tool’s capabilities and its limitations—especially for complex logic.
• Admins can monitor usage, manage costs, and customize AI models for their organization’s needs.
• Community feedback and ongoing learning are essential for maximizing value.

Ready to level up your ServiceNow development? Watch the full session, join the Platform Academy community, and start experimenting with Now Assist for Code today!