Wait for condition based on script in Approval Group activity in Workflow

[Murthy Ch]

Hello Everyone,

In this article we will discuss how to manage the approval flow in approval group activity based on the script. Recently we had a situation where we have to give a chance to the approvers to approve at least 50%(half of the users) from the total approvers.

Let's say for example we have a group of 10 users in that at least 5 of them has to be approve and if any one rejects the approval reject the entire group approval and end the workflow. I did a search in community but nothing relevant answers found so I decided to write this small article.

We can write the below logic in Approval script section:

for (var id in groups) { //used to iterate the each group
    var objGroup = fncGetGroupObj(id); //calling the function
    var strGroupName = objGroup.name; //use this only if you want to compare according to group names
    var group = groups[id];
    if (group.total > 1) { // checking approvers count for each group
        if (parseInt(group.total / 2) == group.approved) { //checking the condition for half of the approvers
            fncSetGroupState(id, "approved"); //calling the function
        } else if (group.rejected == 1) {
            fncSetGroupState(id, "rejected"); //calling the function
        }
    } else if (group.total == group.approved) { // if the group has only one approver
        answer = "approved";
    } else if (group.rejected == 1) { //if any one rejects
        answer = "rejected"; //rejecting the entire approval flow
    }
}
if (counts.requested == 0) { //if none of the group approval is not in requested state
    if (counts.approved == counts.total) // if total group approvers and approved groups are equal approving the entire flow
        answer = "approved";
    else //if not same
        answer = "rejected";
}
//the below function is used to update the group approval record
function fncSetGroupState(sidGroupApproval, state) {
    var objGroupApproved = new GlideRecord('sysapproval_group');
    objGroupApproved.get(sidGroupApproval);
    objGroupApproved.approval = state;
    objGroupApproved.update(); //updating the group approval state
}
// the below function you can find it in DOCS
function fncGetGroupObj(sidGroupApproval) { //used this to get the group name 
    var objGroupApproval = new GlideRecord('sysapproval_group');
    objGroupApproval.get(sidGroupApproval);
    var objGroup = new GlideRecord('sys_user_group');
    objGroup.get(objGroupApproval.assignment_group.sys_id);
    return objGroup;
}

The above code is may vary as per your business requirements. Please take it as a reference.

Please feel free to ask me questions if you have any in comments section.

Happy to help:)

Thanks,

Murthy

[Ashish113]

Hi Murthy,

Thanks for the solution, for me it is not working until I update the answer variable after calling setstate function and answer variable should be updated only after calling that function. If I updated that before calling that function it is not working. If you know why please respond

Thanks,

Ashish Katakam

[Jakkamsetti Pra]

Hi Murthy,

Awesome, it's perfectly working for me. I did some changes as per the business requirement. Before looking into your code I did from end, but it worked very partially. After looking your code, I have taken your code as reference and did some changes, it perfectly worked.

Thank you.

[Murthy Ch]

Glad it helped! @Jakkamsetti Pra