LOSN: Platform Academy: ServiceNow Upgrades with Version Checklists & True-Up Essentials

Published on by Lolita Honkpo | Updated on

Join this Platform Academy session to unlock strategies for seamless ServiceNow upgrades across all customer environments. We’ll dive into version checklists, the True-Up process, and delta true-up mastery—giving you the tools to minimize risk and ensure app compatibility with every family release. Discover practical steps for comparing app versions, managing compatibility during upgrades, and leveraging automation to replace manual processes. Walk away with best practices to educate your teams, plan smarter, and keep your platform optimized for success.

Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, Knowledge Management, Now Assist, and the Next Experience. Whether you're optimizing performance, enhancing user experience, or preparing for what's next, this session equips you with the knowledge and tools to lead with confidence.

Questions for the presenters?

Post them below in the comments for assistance.

Missed this webinar?

Don't worry! Click here to register for the Platform Academy and join the next session to connect with ServiceNow experts and get your questions answered!

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see the full catalog of LOSN events.