Platform Academy helps platform owners master critical Now Platform aspects through expert insights on Upgrades, Security, Mobile Apps, Knowledge Management, Now Assist, and Next Experience. It prepares you to lead confidently by improving performance, user experience, and future readiness. You can check out all of our previously recorded Platform Academy sessions via this YouTube playlist.
Sign up for future sessions here. Enjoy!
Platform Academy Sessions
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Session Details |
Category |
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August 4th, 2026 - Canceled
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- |
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August 6th, 2026 - Canceled
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- |
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August 11th, 2026 - Gatekeeper to Guide: Onboarding your business process owners into Catalog Builder Explore the newest ATF capabilities designed to simplify test automation. Learn how Auto Maintenance automatically identifies and updates impacted test steps, While Run UI Test Step provides greater flexibility for validating user interactions. Join us to see practical examples and best practices for reducing testing overhead and accelerating release confidence.
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Fundamentals |
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August 13th, 2026 - Canceled
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- |
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August 18th, 2026 - Canceled
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- |
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August 20th, 2026 - Building Dynamic Playbooks: Adaptive Process Design in Workflow Studio Not every process follows a single path, and your playbooks shouldn't have to either. In this Platform Academy session, we'll walk through five patterns for building adaptive playbooks in Workflow Studio: conditional activities, decision branching, variants, and the latest addition, nested playbooks, which let you build a reusable process segment once and embed it across multiple parent playbooks. Using practical Knowledge Management examples, you'll learn when to reach for each pattern and why.
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Fundamentals |
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August 25th, 2026 - Stop Guessing If You're AI-Ready: Now Assist Center Has a Score for That What if your AI readiness wasn’t a guess? Discover a new way to measure where you stand, uncover hidden gaps, and gain confidence before your next AI initiative.
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AI |
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August 27th, 2026 - Designing an Orchestration Agent armed with Agentic Workflows Your day should start with a plan, not a pile. See how agentic workflows build your work plan, breeze through surveys, and clear the busywork, so your people spend their energy where it counts.
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AI |
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September 1st, 2026 - TBA
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- |
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September 1st, 2026 - Introducing Catalog Center TBA
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Fundamentals |
Click on the year below for all Platform Fundamental Academy sessions held that year.
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