ServiceNow Exchange: Platform Academy - Monitor & manage Now Assist usage in Subscription Management

Published on by Abigail Lavadia

02.03.26 Platform Academy.jpg

Curious about how to effectively monitor and manage Now Assist usage in Subscription Management? As a platform owner, you play a pivotal role in ensuring your organization maximizes the value of its AI investments—without unexpected surprises. In this session, you’ll learn how to use Subscription Management to track Now Assist consumption with accuracy, understand usage trends across your instances, and see which skills are driving engagement. We’ll walk through the Now Assist Usage dashboard and the new burn‑down model, equipping you to proactively manage entitlements, mitigate overage risks, and partner confidently with your business stakeholders. Join us to gain the visibility and control you need to operationalize AI across your enterprise.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

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Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, Knowledge Management, Now Assist, and the Next Experience. Whether you're optimizing performance, enhancing user experience, or preparing for what's next, this session equips you with the knowledge and tools to lead with confidence.

Questions for the presenters?

We do our best to allow time for Q&A at the end of the webinar. However, if you have questions about the topic, please post them in the comments section below and our product experts will be happy to assist you.

About ServiceNow® Exchange:

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events

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