Business Rule Transform synchronously

surabt
Kilo Explorer

Hi All ,

 

I am getting below error, when trying to create incident via Perl script from background.

 

Operation against file 'incident' was aborted by Business Rule 'Transform synchronously^e60f95b719bbdd004a40498d3eac5232'. Business Rule Stack:Transform synchronously,Data Quality Check for Incident

 

 

I am able to see 'Transform synchronously' in business rules, but not able to understand fully as it is out of box.

Is that 'Transform synchronously' script calls internally few other business rules on incident table ?

 

 

Any suggestion on how to debug or any information will be really appreciable

 

 

 

Thanks,

Surabhi

2 REPLIES 2

prabh
Mega Expert

Hi Surabhi,



Did you find any solution for this error. I am also facing the same issue.



Regards,


Preety


Inactive_Use408
Kilo Expert

This problem occurred because of a scoping problem. I created an import set table and transform maps in the customer service scope, and this error happened whenever I tested the table using the REST API Explorer in the global scope. Switching to the same scope as the transform map and import set table solved the problem.