Can't impersonate user in my PDI

Mandy Wan
Tera Contributor

When I try to impersonate an user in my PDI, there is only one button "Cancel" displayed, I cannot see the button "Impersonate user" and cannot impersonate any user, any idea how to solve it?

 

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mandy Wan 

 

Try to give your self Impersonate role and log out n login and also clear cache. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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