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create a report, for case & incident form which group is checked for the L1 capable fields

Soniya K
Tera Contributor

‎09-28-2025 09:58 PM - edited ‎09-30-2025 11:49 PM

Which Assignment groups are marked as 'L1 capable' field after a case & incident is resolved/closed

 

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Soniya K
Tera Contributor

‎09-30-2025 11:43 PM - edited ‎09-30-2025 11:44 PM

create a report that identifies which Assignment Groups are marked as L1 capable field after a case & incident is resolved/closed

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