Download S3 Object To ServiceNow Record - 403 - Forbidden username/password combo

[UJandt]

Hi all, 

I'm trying to connect to amazon S3 via the snow action "Download S3 Object To ServiceNow Record". 

Got the bucket, region, filename and the 2 access keys from the S3 guys. 

created a AWS Credentials record and a Connection & Credential Alias

My tests error with the message: 

Method failed: (/bucketname/filepathname) with code: 403 - Forbidden username/password combo. 

Is there sth missing on our (snow) side, or don't we have the necessary access? 

Thanks for any helo , Uwe

[UJandt · Accepted solution]

We solved it: We had minor access (only to the bucket, not to the content). 

Uwe