Expedited Changes

[Jeremyramirez12]

The current setup in our environment is, when we raise a Normal change and the risk is "High" and the planned start date is less than a week, then we click "Assess" it automatically turns into an "Expedited" change. Where can I check this functionality? I want to reconfigure it such that it doesn't easily turn Normal changes into expedited ones.

Also, I read in the community forums that there is an OOB check box that allows expedited changes. Where can I find this?

[Sujatha V M]

@Jeremyramirez12 

1. Did you check the UI action "Assess" button has been modified to set the "Change Type" value?

Similar to the g_form.setValue for state. 

2. Did you check the workflow/flow which sets the value on moving to Assess condition?

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Dr Atul G- LNG]

Hi @Jeremyramirez12 

The set up is fully customized in your instance which mean, it is not OOTB. There can be many area 

- Check teh Assess UI action code

- Script Include

- BR 

- Flow 

Once you get this, then you can go OOTB way by disabling these changes. BUt make sure you did a good impact analysis before your disable your custom code.