Hide Application on left navigation bar based on groups

[Community Alums]

Hi,

We have a requirement to Hide an Application if a user is part of group "Test Group". I have written a Before Query Business rule to achieve the same, however the same seems to be not working. 

I am on Kingston version.

My BR is :

When: Before Query

Script: 

function onBefore(current, previous) {
if(gs.hasRole("itil") && (gs.getUser().isMemberOf('Test Group')))
{
current.addQuery('sys_id','!=','deecb70ec611228700bafda6dde05102');//sys_id of the application
}
}

Any advice on what is the issue here or if there is an alternate solution to the same?

Your help is appreciated in advance.

Thank You

[SaiRaviKiran Ak]

Can you share you code with info messages?

Make sure that you impersonated a right user(User from test group )

Make sure that the user has ITIL role

[rahulyamgar]

Query BR does not work on the applications. THey work only on the records against the table in list view.

Thanks,

Rahul

[Alikutty A · Accepted solution]

Hello,

I don't think before query BR would work on the application navigation as it is not a list view. This works only on list views.

You will need to create a new role and add it on the application menu or required modules and the user should not be tagged with that role if you want to hide it.

Thanks!

[Jan Cernocky]

Before BR actually works in this case. It has to be called on sys_app_module table however.

It is well described on page 406 of Mastering ServiceNow 2nd edition book.

Since the original post is more than 1 year old let me know if you still need help with that.