Homepage(Dashboard)

SakshamB · ‎10-22-2024

When I tried to change the homepage dashboard for a user from the ‘User Preferences’ record, it didn’t work, as it kept showing the previously last opened dashboard whenever I opened the homepage, but the user doesn't want that.

Are there any solutions for this?

Dr Atul G- LNG · ‎10-22-2024

Hi @SakshamB

Might be cache issue or it is still taking old record.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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SakshamB · ‎10-22-2024

I cleared the cache, but it's still showing the last open dashboard when going to the homepage.

Dr Atul G- LNG · ‎10-22-2024

ohh , try to add new sys_id in old user preference record.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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MizukiNakanish · ‎10-22-2024

Does it make any difference even if I clear the cache?
※using ( Ctrl + Shif + R)