Homepage(Dashboard)

SakshamB
Tera Contributor

When I tried to change the homepage dashboard for a user from the ‘User Preferences’ record, it didn’t work, as it kept showing the previously last opened dashboard whenever I opened the homepage, but the user doesn't want that. 

Are there any solutions for this?

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @SakshamB 

 

Might be cache issue or it is still taking old record.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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I cleared the cache, but it's still showing the last open dashboard when going to the homepage.

ohh , try to add new sys_id in old user preference record.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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MizukiNakanish
Tera Expert

Does it make any difference even if I clear the cache?
※using ( Ctrl + Shif + R)