Hey James,
We're on Tokyo Patch 9, hotfix 2a, using UI16.
Here's what I'm seeing
I did some additional research in to this and I believe it's a UI16 issue
In UI16, when on a page with the navpane, I see that "/api/now/form/mention/" endpoint referred to a few times in the different js files that are loaded. I'd venture to guess that those are being seen and the calculated field is doing what it needs to do
I booted up a dev instance on Tokyo and added the same calculated script to the sys_user.name column, then enabled the Next Experience. I don't have this issue in this new instance, although I do see reference to that API being called, but it looks to be specifically done when UI16 is loaded
Somethings gotta be getting crossed up with the navpane calling/loading that API.
Might have to just tell my people that they need to wait until we're ready to go to the Next Experience UI.
Hello,
With a larger name/Email id the @mentioned card is truncating information. Any idea how we can customized a card size/width of @mention? Attaching Screenshots for reference.
1. On record form with @mentioned card truncating values.
2. Actual User Information:
Please Advice.
Thanks.
You can right-click on the avatar (circle) and then open up the user profile to see which one is which.
Getting more data to the list doesn't seem to be coming: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0662451
