How can I enable a client-side message via business rules?

[michelecasc]

I should make it so that when a record is created in the sys_email table with “type”:send-ignored and “error_string”:User did not press the Send button in Email Client, I should get an alert message directly on the Case associated with this email. Does anyone know how to do this? I cannot associate a client-side action with a server-side business rules.

[Sandeep Rajput]

@michelecasc You can trigger an event from a business rule to add a worknote on the case or trigger an email. However, you will not be able to perform any client side action from a server side script.

Hope this helps.