How to Add Announcement in ServiceNow Backend view (Not via Service Portal)

Irene M
Tera Contributor

Hi everyone!

Is it possible to post an announcement in the back end of ServiceNow? We will be upgrading the system from Quebec to San Diego and we want to post an announcement in both back end and portal about the system downtime.

If this is possible, can someone teach me how to do it? I need it in the white box below

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13 REPLIES 13

Musab Rasheed
Tera Sage
Tera Sage

Hello,

It's not possible.

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi @Musab Rasheed thank you for responding. Are there no other options available?

Check out this Article

https://community.servicenow.com/community?id=community_article&sys_id=9f6dd72fdb9d5450414eeeb5ca96196f

Generally we used to send emails to Users as well but give a try to above solution

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hello,

If you are fine with my response, Please hit like and mark my response as correct if that helps.

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab