How to disable OOB change flows

KeithM1
Tera Expert

I'm trying to disable/deactivate the OOB change flows (i.e. Change - Emergency - Implement, etc) but everything is greyed out.  I've even tried this in my own developer instance and no luck.  Any thoughts?

7 REPLIES 7

Sebastian L
Mega Sage

Hi Keith,

I think this article explains why and how to resolve it: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0621668 🙂 


Best regards,
Sebastian Laursen

Unfortunately, no.  Not for workflows but rather flows (Flow Designer).

AH, so sorry for misreading. Old habits you know hehe. 

 

I looked in our instance and if you are in the global scope you should be able to deactivate them: 

SebastianL_0-1668664213545.png

That should be the only thing you are able to do, either deactive or activate them, since all the rest is read only due to upgrades etc. 


Best regards,
Sebastian Laursen

pvvn
Tera Contributor

Hi Laursen,
I had the same issue when we deactive the OOB workflow in flow designer we cannot activate it again.
Can you help me out how to activate them.

Regards,
Varahalu.