How to hide Form Annotation until specific field condions are met

Jerri · ‎11-06-2018

I am trying to add a form annotation that displays only if certain field conditions are met. Can anyone point me in the right direction?

Mark Stanger · ‎11-07-2018

Change your client script to run 'onChange' against the 'Business service' field. Then use the script below (adjusting the Business Criticality values to match yours as needed) and you should be good to go.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
	// Get the 'Business service' reference
	var bs = new GlideRecord('cmdb_ci_service');
	bs.addQuery('sys_id', newValue);
	bs.query(showBSAnnotation);
}

function showBSAnnotation(bs) {
	if (bs.next()) {
		// Show annotation if high business criticality.
		if ((bs.busines_criticality == '1 - most critical') || (bs.busines_criticality == '2 - somewhat critical')) {
			// Hide the annotation
			$('my_annotation').up().show();
		}
		else {
			// Hide the annotation
			$('my_annotation').up().hide();
		}
	}
	else {
		// Hide the annotation
		$('my_annotation').up().hide();
	}
}

Please mark this response correct if I've answered your question. Thanks!

View solution in original post

reddy28 · ‎06-10-2021

how to add marquee for that span id any idea pls

Troya1 · ‎06-17-2021

Unfortunately, I couldn't get this to work in my Paris scoped application.

Here is the code I used. Tried it as an onload as well.

if (g_form.getValue('request_type') == 'key request') {
// Hide the annotation
//$('checkin_annotation').up().show();
}
else {
// Show the annotation
$('checkin_annotation').up().hide();
}

Jerri · ‎11-07-2018

Thank you, this is definitely a help, but I'm still stuck because the field it needs to reference is on another table.

I'm also working in Incident. When the incident form loads, I do not want the annotation to display by default. If the user selects a Business Service/Service Offering that is flagged as Business Critical, I want the annotation to display. So, it needs to read the business criticality of the selected Service Offering from the Service Offering table, and change depending on that value.

Any additional help?

Mark Stanger · ‎11-07-2018

What specific business criticalities should it show for?

Jerri · ‎11-07-2018

There are two options

1 - Business Critical

2 - Non-Business Critical

Basically, we are just making sure the user/analyst knows they are working with a critical service offering.