I want to help you avoid a common misunderstanding of what ServiceNow is as a platform and what it is not.
C levels who have reached a certain experience commonly say that all software solutions are the same and the only difference is the cost and the branding.
And don’t worry, I’m talking from experience — I’ve made this mistake myself.
The common mistake: ServiceNow is not a point solution.
ServiceNow is a platform with a single data model and single architecture. As the company digitizes and grows its IT strategy, ServiceNow workflows and modules unifies the experience further consolidating different personas, colaborating seamlessly in a sinlge point of truth.
I have illustrated my explanation over a video so you can visualize what I meant.
Heres how: What is ServiceNow?
