ServiceNow access request automation

sivareddy
Tera Contributor

Hi All,

 

I would like to automate ServiceNow access requests. This is the situation.

 

While placing a request, we take/collect "Model id/Mimic person name" (variable name) to replicate the requested person's access. However, the model id person may belong to multiple groups; in this case, how can this process be automated? Please make recommendations.

@Ankur Bawiskar @Community Alums @Dr Atul G- LNG 

 

PFA..

 

sivareddy_0-1709017193766.png

Regards,

Siva

10 REPLIES 10

Brian Bouchard
Mega Sage

From the RITM, when you click "Flow Context" is there anything in the execution details to tell you where it may have failed or had an error?