Set Default View Using View Rule

[Jagadeesh R1]

Hello Team,

     I have a requirement to set a business service form to default for users with a role. I have to set it using View rule by using the advanced script. The problem I have encountered is unlike all the views ,Default view doesn't have a name. It is showing empty. How can we set the view in the script for default view? Will this be possible by using formats like view="" or view=null or even view=undefined?

This can be possible from module link view, but I am trying to find whether we can set the Default view from script in view rule

Regards,

Jagadeesh

[Jagadeesh R1]

Hello,

 Thank you for the reply. Is there a way to enforce the view to ITIL users without using the script in the above view rule?

Regards,

Jagadeesh.

[Harsh Vardhan]

i dont think so, you need to write few lines of code to fulfill this. 

Restrict view by role

[Igor __tek]

Hi @Jagadeesh R1 ,

 this is working for me:

(function overrideView(view, is_list) {
	if (gs.hasRole("admin")) {
		return; // Omit admin users
    } else {
		var urlMap = gs.action.getGlideURI().getMap();
		if((urlMap.get("portal_id") + "").length > 30) {
			return; // Omit's poral loads
		} else {
			answer = ""; // Sets default view
		}
	}

})(view, is_list);

[Paul Kunze]

Hi, you can simply uncheck the advanced button in your View Rule and leave the field "View" empty. This will enforce the Default view.

As a result, the view selection will be hidden on the table:

If you need the script for something else then you can add this line to it at the end:

answer = '';  // enforce default