Trigger Logic App by incoming Ticket request from Service-Now

M_Damaschke
Kilo Contributor

Hello

I would like to know how I can trigger a Azure Logic App with an incoming Ticket by Service-Now.

Is that possible? Or need I to run the Azure Logic App every 5 min. by searching new requests in the Service Now?

 

SCENARIO

We want to have an AZURE Logic App that makes a change on a SharePoint site which will be requested via Service-Now ticket. So the Service-Now ticket will trigger an Azure Logic App.

Two ways are possible:

(1) I will use the Logic App to search every 5min for new entries in regards of that ticket request for SharePoint changes.

(2) I can trigger a Logic App by a specific entry in the ticket.

 

Please need advice how I can get it to work...

 

Thanks in advance

Kind regards

Michael Damaschke

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