2025 ServiceNow Impact Webinars

[Harsha Neerchal]

Every month, we offer live webinars to help you learn more about ServiceNow Impact. Topics can range from how to use certain features, new releases, open forums for questions, and more!

Sign up for our webinar series HERE, and keep reading below to check out our upcoming webinar schedule, as well as past webinars we've hosted earlier this year!

Future Webinars:

September 24: Take Control of your Platform Health with Instance Observer

Discover how Instance Observer gives you real-time observability data about your instance, to help you triage, investigate, and fix any performance issues

September 30: What's New in the Zurich Release for ServiceNow Impact

Learn about the new features that we're releasing in ServiceNow Impact in the Zurich Family Release

October 29: Impact's Platform Health Refresh

Learn more about our new Platform Health features coming out in the December Store Release, including all the new features that we are replatforming from Bravium

Past Webinars:

🎤 Hear from other Impact Customers:

How Avalara Accelerates Value with ServiceNow Impact & Now Assist (VIEW RECORDING)

Hear from fast growing enterprise software leader Avalara about how Impact helped fast-track their Now Assist implementation, and improved end-user experience—achieving a 3.5x ROI on key outcomes

How Reckitt is Maximizing the Value of their Platform with ServiceNow Impact (VIEW RECORDING)

Hear from multi-billion dollar consumer goods company Reckitt, about how they use ServiceNow Impact to enhance platform health, improve instance security, and reduce technical debt

💻 Learn about using Impact's features:

Jumpstart Your AI Journey with ServiceNow Impact (RECORDING COMING SOON)

Learn about how you can use Impact Accelerators to implement and adopt ServiceNow's AI capabilities faster

Get Started with the Impact Store App (VIEW RECORDING)

Learn about how to install the Impact Store App, and what you can do with it once you've got it up and running

Unlocking Agentic AI with Impact Accelerators (VIEW RECORDING)

Learn about how you can use Impact Accelerators to implement ServiceNow's AI agents faster

Grow and Improve Code Quality with Proactive Code Check (VIEW RECORDING)

Learn about how Impact's new Proactive Code Check feature can scan your update sets to prevent technical debt before it gets into production

Take Control of your Platform Health with Instance Observer (VIEW RECORDING)

Discover how Instance Observer gives you real-time observability data about your instance, to help you triage, investigate, and fix any performance issues

📣 Learn about what's new in Impact:

What's new in the May Store Release for ServiceNow Impact (VIEW RECORDING)

Learn about the new features that we released in ServiceNow Impact in the May Store Release

What's New in the Yokohama Release for ServiceNow Impact (VIEW RECORDING)

Learn about the new features that we released in ServiceNow Impact in the Yokohama Family Release