Export a column as Hyperlink
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07-24-2024 07:02 AM
Hello SMEs,
Is it possible to export a report with the column being hyperlinked? I am looking to export a list of Tasks for our users to work but currently I will have to manually link all of the Tasks before sending. If this isn't an inherit feature in ServiceNow have you heard of any clients doing this through an API or other platforms like PowerAutomate, etc.
This would greatly help our team manage tasks.
Kind regards
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07-26-2024 02:12 AM
Hi @n8 Could you please share screen how exactly you are performing
Regards,
Prasanna
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07-30-2024 05:59 AM
Hello - Yes, there is a report that was created that shows the SCTASKxxxx number as hyperlinked in the report. I am hoping that I can export this as hyperlinked.
Thanks
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07-30-2024 06:25 AM
There is no OOB way to do this. You could try putting a URL field on the form and fill it with the URL of the record and export it in the report, or create an email script to do the work for you and create a table with the records as URL and send it like that.
Note: every report that is emailed is old before it reaches the recipient. The system has the most up to date data, so ask yourself where this requirement is coming from. If you have such lazy people that they need to get an email with links to records to have them perform their job (what they are paid for), I think your problem is not the system not being able to have links in reports. There is a people problem and solving that with technology is never a good idea.
Create a dashboard, put the work on their and schedule an email with a link to the dashboard so they can just do what their boss is expecting them to do.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark