Update set

After creating new Update set  to export XML file right, But the XML file Uploaded in Prod. How to Backout? please let me know and please share images if possible

Scan Engine Exceptions

Hi,Can we have exception management set up for ACT level defintions in scan engine? 

Multiple Node Restarts due to Out-Of-Memory (OOM) – Anyone else experiencing this recently?

Hello Community,We have recently started encountering a critical issue on our Production instance where multiple application nodes are unexpectedly restarting due to Out-Of-Memory (OOM) errors.According to Now Support (HI Case analysis), the heap dum...

URL Variable

How do remove the empty dialog box from below q URL variable 

Find a specific record used in entire instance like business rules, client script, workflow and all

Hi Everyone,Need reusable script to find a specific record used in entire instance like Business Rules, Client Scripts, Script Includes, Workflows, Flow designers, Scheduled scripts, ACLS, Data policies, Transform Scripts, Integrations, REST Messages...

Brazil release

When will the Brazil version be released? We are planning to skip the Australia version and move on to the upgrade.

Can't clear scans Sn_SE10241 Discovery schedule names should be related to what is being discovered

I can't clear scans for 'Name' for Impact Scan Findings of:  Sn_SE10241 Discovery schedule names should be related to what is being discovered.For the Impact app - Impact v8.0.10, App id: sn_impact_custI am not having luck on clearing the Findings Sc...

ServiceNow Health Assessment

A ServiceNow Health Assessment is a process to evaluate the performance, stability, and overall health of a ServiceNow platform. It is commonly used to ensure that the platform operates optimally, identify areas of improvement, and mitigate risks ass...

How to take backup of custom created app from App engineen studio

Hello I am new to App engines studio , Created a new app using app engine studio , by creating updateset but as I created a Application , it created new application with that name and all the updates are in default updateset , But without Updateset i...

Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo

In REST Messages getting Error Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo

Use of Portal

Multiple "Invalid CSRF token" on ServiceNow instance.

Hello everyone,  Recently we have noticed multiple invalid CSRF token errors on our instances. The error occurs mostly while an API call is done on our ServiceNow instance. The API error is as follows:- [2024-02-29, 05:35:06 UTC] {pod_manager.py:418}...