We've had a number of Service Exchange critical issues this week with connectivity to the Impact instance. Has anyone else experienced the same? It's currently showing inbound and outbound status as slow, but it's at least connected. Thanks!
When will the Brazil version be released? We are planning to skip the Australia version and move on to the upgrade.
A CHG was created for specific prod environment(eg, India production),only the relevant production servers were added as Impacted CI's on the Change.However, after creating another CHG after few months for same prod environment, the Impacted CI's sec...
Hello everyone, Recently we have noticed multiple invalid CSRF token errors on our instances. The error occurs mostly while an API call is done on our ServiceNow instance. The API error is as follows:- [2024-02-29, 05:35:06 UTC] {pod_manager.py:418}...
Hello All, In the KB article for all the end user the images which were attached those were broken and not visible except admin & it's similar role. There is no criteria applied for the same it was visible for all. Can anyone suggest me. Thanks
Hello Community,We have recently started encountering a critical issue on our Production instance where multiple application nodes are unexpectedly restarting due to Out-Of-Memory (OOM) errors.According to Now Support (HI Case analysis), the heap dum...
can anyone explain me how this Eligible at in Assignment Eligibility queue will work it would be great if you give any example on this Eligible at.Attached a SS for reference.
We want to integrate ServiceNow with ADManager Plus so that ServiceNow can trigger on‑prem Active Directory actions (like adding users to security groups for Power BI access). We need clarity on what exact integration setup is required between the tw...
I’ve been trying to programmatically start a Playbook in ServiceNow and wanted to check if anyone has successfully done this using:Script IncludesBusiness RulesFlow Designer (Flow / Subflow / Custom Action)So far, none of my attempts have worked as e...
Hi Everyone,I have a Script Include that returns one of the group members, and it is being used in a Dynamic Filter. This Dynamic Filter is further used as an “is dynamic” condition for a highlighted value in another module that belongs to a differen...
Hi,1. I recently created a vulnerability calculator using a scripting condition to update the VITs Priority. Currently, the calculator only works when the “Reapply Calculator” UI action is triggered manually. It does not run automatically otherwise. ...
Hi Community, We’re looking at rolling out HRSD in Vietnam and Indonesia, but I don’t see Vietnamese or Indonesian listed as supported out-of-the-box languages. Has anyone dealt with this before? Curious what approach you took and how well it worked ...
Hi Community, in Vulnerability Response Security Exposure Management Workspace there is a Remediation Digest email notification in place for the Remediation owners email notification. Is there a separate oob email for the Vulnerability Analyst role w...
Hello Everyone, I am trying to check History on CMDB_CI_NetworkAdaptor Page.I am suppose to make changes on a selected CI and save the form.After saving the form, need to check Additional Action (Hamburger)-->History-->ListI need to click on Hamburg...
Hello,I am currently configuring the Impact environment. After syncing the data between the instance and IDI, the Outbound and Inbound statuses for the Provider connection showed unexpected values (see screenshot_1).The status "停止中" (Teishichu) trans...
