I'm a company admin and locked out of HIWAVE from too many sign-in attempts. The other admin is not available. And, well, I can't sign into HIWAVE portal to submit a ticket I cannot find HIWAVE Support direct contact anywhere.A support article says I...
I have a Field of type Name-Value pairs where users(manually)/Through BR - can enter multiple Kay-Value inputs, I want to make only the Value of a Specific key(for example, "hosts") read-only, without making the entire field read-only. How can this b...
One of our customer was using 'System Performance Dashboard' in previously and asked us to enable the same on their new instance. I see that ServiceNow has removed it. Details here:System Performance Dashboard is deprecated in Xanadu without free alt...
Hello!I'm able to login to my dev instance, but I cannot do anything because I'm not able to install spokes (can't even login to the app store--stuck in a login loop), and I cannot login to the support portal either (another, different login loop). ...
Hi, I have got the NS access but I can't see any instance on the instances dashboard. Am I missing something? Thanks
Unable to check record history through context menu list if onSubmit functionality fails on the form but able to check the calender history of the form. I want to check the history (list) of the closed incident. Through context menu when i go through...
Hi , We have requirement to configure tool maturity assessment for ITSM module. Please suggest the steps to configure in ServiceNow. Kindly provide any documents related ITSM Maturity Assessment configuration.
Hello, In the Partner Portal, the NS (Now Support) roles appear to be greyed out and we’re unable to assign them to users. Is there a separate process or request that needs to be submitted in order to enable NS access for partner users? Thanks
Hi Team, We have migrated portals and catalog items from one instance to another instance. In traget instance record producer "create incident" and in portal "create incident" sys_id's are same. So that we can able to see options:- In migrated instan...
Hi, before the transition to the new platform analytics workspace, I had code that used the highcharts client-side API to extract the data of all charts displayed on a dashboard. I'm trying to adapt this code to the new dashboard UI. Does anyone kn...
We would like to have Microsoft Intune spoke in our Dev instance so we can use the OOTB actions available. This is the article we have been following: https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub-sto...
Hi Team, Please help me with the License Matrix of Unattended Robot & Impact licenses. Is an Unattended Robot License metrix "Concurrent User", "Agent", or "Machine"Is an Impact License metrix an "Instance"?
Hi Team, Please help me with the License Matrix of Unattended Robot & Impact licenses. Is an Unattended Robot License metrix "Concurrent User", "Agent", or "Machine"Is an Impact License metrix an "Instance"?
How can I automate the conversion of an Excel file to a PDF and include a signature in the PDF document, rather than doing it manually?
Hi, looking to know the best practices when working with workflow timers. what is the advisable max time can be used in timer to wait especially for RITM workflow ? Can we set 3-6 months to wait ? is that a good practice that wont impact platform pe...
