Facing issue while updating record from update function through soap message

sangitakumari
Tera Contributor

Hi Team,

I am facing issue while updating the record from update function through soap message. I am getting this kind of error 

com.glide.processors.soap.SOAPProcessingException: Web service update called without a sys_id, ignored - Failed to Update.

when i gave sysid of staging table record get updated in only staging table not target table record. and also getting 200 status code.but when i gave sys id of target record table its won't get updated and throwing error message and status 500 like this .

 

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Header/><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>com.glide.processors.soap.SOAPProcessingException: Web service update called for a missing record: 4fc0e5089323421024c0b03efaba10e0</faultstring><detail>com.glide.processors.soap.SOAPProcessingException: Web service update called for a missing record: 4fc0e5089323421024c0b03efaba10e0</detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>.
 
How to fix it. if anyone know please let us know.
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