Remote ServiceNow Developer - Main Line Health

[brianbeauchamp]

Main Line Health, a 501(c)(3) health care system in the suburbs of Philadelphia, PA is seeking a remote ServiceNow Developer.

Benefits:
Up to 6 weeks PTO
Comprehensive benefits package: Flexible health care benefits including medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
Retirement plans: Pension plan and 403B savings plan with employer match
Tuition reimbursement

Experience:
1. 1-3 years direct experience as a ServiceNow administrator/developer desired.
2. Comprehensive understanding of Service Management processes.
3. Experience configuring core ServiceNow modules in an enterprise environment including the delegation of groups, modification of Service Portal, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions,
4. Familiar with LDAP, MS Active Directory, ADFS and integration with ServiceNow.
5. Familiar with writing JavaScript, XML, HTML, SQL, and PowerShell.
6. Excellent analytical and creative problem-solving skills.

Education:
Bachelor of Science in Computer Science or related discipline preferred.

Licensures and Certifications:
ServiceNow System Administrator (CSA) Certification preferred.
ITIL V3 Foundation certification preferred.
Must be fully vaccinated against covid-19 and nicotine free.

Click here to apply.

Why work as an IT ServiceNow Developer with Main Line Health?

• Be an Integral Member of our Organization! Are you driven to provide creative solutions to improve access to Information Technology services? You will resolve business process issues and reduce service process gaps (ITSM/ITIL).  You will also assist in providing technical assistance for software configuration/customization, workflow administration, custom coding and scripting, and any third-party integrations.
• Develop and Grow your Career! At MLH, you are encouraged to attend MLH Education & Development Classes that offer a variety of relevant courses, tools, and resources to help achieve your personal and professional goals. On-going feedback and career development are provided by your Manager through the use of performance appraisals and 1:1 communication to further develop yourself professionally.
• Get Involved! Participation is encouraged at Main Line Health and there are numerous opportunities to meet what you are looking for: join the Diversity, Respect, and Inclusion committee, participate in the Policy committee, or have fun being involved with the Heart Walk or take the lead in the hospital’s annual blood drive.
• Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
• Position-Specific Benefits include: Eligibility for up to 240 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors.

[Uncle Rob]

Just a head's up.  CMS and CSM are two different things.  You're wanting "CMS workflows", doesn't make sense in that context.

CMS = Content Management System
CSM = Customer Success Management (which is what I suspect you really want)

[brianbeauchamp]

Thanks @Robert Fedoruk, that should be Service Portal.