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on 02-27-2018 09:57 AM
Apply Online at:
https://rew31.ultipro.com/VAL1004/JobBoard/JobDetails.aspx?__ID=*DD68320C7CCDBFA5
OBJECTIVES:
- Reviews, analyzes, and evaluates business systems and user needs in participation with users and/or departments in analysis, documentation and interpretation of functional business requirements.
- Develops, builds, implements, trains or advises on solutions for users and/or departments based on business requirements including long range planning and following industry best practices throughout the system.
REQUIREMENTS:
Education:
- Bachelor’s Degree or equivalent
Experience:
- At least 4 years healthcare business process/operational knowledge/acumen
- At least 4 years system utilization
- At least 4 years system implementation/support
Skills:
- Detailed analysis and problem solving skills
- Detailed documentation and training skills
- Exceptional oral/written communication and presentation abilities to users
- Flexibility to influence people user level
- Ability to coordinate methods, techniques and evaluation of criteria across organizational silos in order to obtain optimal results
- Customer service interaction experience while acting as primary liaison for vendors, contractors and project sponsors
- Project/program planning and management best practices
- Experience with ServiceNow Development and Scripting (Java)
- ServiceNow Systems Administrator Certificate encouraged
- Other programming languages are a plus - CSS, HTML, Jelly, Powershell, etc.