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on 04-16-2019 06:04 AM
ServiceNow Platform Administrator
- Tracking Code
- 2019-1-078
- Job Description
-
This role is 100% onsite.
As one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent (NYSE: AMH) has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent is currently looking for qualified candidates. With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.
The ServiceNow Specialist is responsible for the administration and management of the ServiceNow environment at American Homes 4 Rent, as well as serving as a point of escalation for issues within ServiceNow. The ServiceNow Specialist works closely with the various department heads within both the IT department and the enterprise to facilitate expansion of the platform and development of automation and process improvements.
Responsibilities
- Work closely with the IT department and business to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
- General support, administration and maintenance of ServiceNow platform and associated applications.
- Work directly with end users to resolve support issues within ServiceNow
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
- Develop systems integrations and process automation
- Load, manipulate and maintain data between Service-now and other systems
- Ensures compliance with and follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
- Carries out all responsibilities in an honest, ethical and professional manner.
- Handles various other duties as delegated by the Director of Information Technology.
- Required Skills
-
- Bachelor’s degree or equivalent experience REQUIRED
- 3+ years’ ServiceNow administration in an enterprise environment
- 2+ years’ experience with web services such as REST or SOAP
- 2+ years’ Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
- ServiceNow Certified System Administrator Certification
- ServiceNow Certified Application Developer Certification
- ITIL v3 Foundations Certified
- Strong experience with Incident, Problem, Change, Knowledge and Asset Management
- Ability to break complex business challenges into smaller work units
- Entrepreneurial spirit and willingness to take prudent risks
- Demonstrated customer awareness, written and verbal communication skills
- Proven problem solving and analytic skills with the ability to act decisively in critical situations
Work where you feel right at home
If you are a versatile professional who values culture, a concerted environment and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!
Related Keywords –
ServiceNow Administrator, intigration, developer, scripting, business rules, catalogs, REST, SOAP, HTML5, JAVA, JavaScript, jQuery, ServiceNow Analyst, ITIL v3, Incident Management, ServiceNow user support,
- Job Location
- Las Vegas, Nevada, United States
- Position Type
- Full-Time/Regular
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Hi varunp,
I'm just publishing...however it's no longer available BUT right now you would be like this new:
Regards